I just want my @Facebook account back

Update: I finally received an email from Facebook saying that I could reset my password. No explanation as to why it took a week to get a response. 

Some of you may have read my post from earlier this week about my Yahoo account getting hacked

When they hacked my Yahoo mail, they requested and received a password change on Facebook. They logged in to Facebook — and even tried to use the same scam on my friends via chat to get cash. 

About mid-day Sunday, I requested a password change from Facebook and took back over my Facebook account. Later that evening, I received an email from Facebook that due to suspicious behavior they had disabled my account. They said I needed to send them an email verifying that I was the account holder. I sent them the message with that info and didn’t hear back from them. 

When I still couldn’t access my account on Monday, I tried to request a password change and received a warning that my Facebook account had been disabled and that I needed to visit the FAQ

After visiting the FAQ, I followed the instructions about who to email and what info to share to get my account back. I did that on Monday and again on Wednesday and again on Thursday and have received zero word from Facebook. I even tried tweeting a couple of “Friends of friends” that work at Facebook. Again — nothing. 

This wouldn’t be so bad if it weren’t for Facebook’s faulty practice of tying fan pages to people’s profiles. I manage the fan page for our non-profit and a couple of our auxiliaries. Thankfully, we’ve always had the practice of also listing another employee as an admin. But, it doesn’t change the fact that I currently can’t edit those pages and do a main part of my job. 

On the major bummer side, my nephew had a baby shortly before all of this happened. And, I know he’s been talking about the baby and posting pictures, and I’m missing out on that. 

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